COLUMBIA 60-DAY RETURN POLICY
Returns & Exchanges Policy
60-Day Return Window
Plenty of time to test your fit and comfort
Free In-Store Returns
Bring items to any Columbia brand outlet
Easy Mail-In Return
Prepaid UPS label ($6 flat deduction)
60-Day Return Window
We want you to be completely satisfied with your outdoor gear. You may return unworn, unwashed items with original tags attached and footwear in its original shoe box within 60 days of purchase.
Convenient Return Options
Free In-Store: Return eligible items to any Columbia Sportswear retail store or outlet for an instant free refund. By Mail: Generate a prepaid UPS return label online; a flat $6.00 return shipping deduction will be applied to your total refund.
Columbia Limited Lifetime Warranty
Columbia outerwear, ski jackets, and footwear are built to withstand the toughest weather. All outerwear features a limited lifetime warranty against defects in materials and craftsmanship.
Need Personal Assistance?
Our official Columbia Sportswear Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-800-622-6953 (Mon-Fri 5AM-5PM PT)