Privacy Policy

This Privacy Policy describes how Columbia Sportswear (“we”, “us”, or “our”) collects, uses, protects, and discloses your personal information when you visit or make a purchase from columbiates.com. We are committed to safeguarding your privacy and ensuring your personal information is handled in accordance with the highest data protection standards, including GDPR, CCPA, and Google Merchant Center guidelines.

1. Information We Collect

When you browse our website, create an account, or complete an order, we may collect the following categories of information:

• Contact Information: Full name, billing address, shipping address, email address, and telephone number.
• Order & Transaction Details: Products purchased, order amounts, payment confirmations, and delivery records.
• Technical & Browsing Data: IP address, browser type, device information, operating system, and pages viewed, collected automatically to facilitate smooth browsing and secure checkout.

2. Payment Security

We do not store or have direct access to your full credit card numbers or sensitive financial credentials. All payments are securely processed through encrypted, PCI-DSS Level 1 compliant payment gateways using industry-standard 256-bit SSL encryption.

3. How We Use Your Information

We utilize customer data strictly for legitimate operational purposes:

• To process, fulfill, and deliver your orders accurately.
• To communicate order confirmations, tracking numbers, and customer support responses.
• To detect, prevent, and protect against fraudulent transactions and security threats.
• To comply with applicable legal, accounting, and tax obligations.

4. Non-Disclosure & We Never Sell Your Data

We do not sell, rent, trade, or lease your personal information to third parties. We only share necessary delivery information with trusted service providers strictly to perform order fulfillment (such as shipping carriers: USPS, FedEx, UPS) and secure payment processing.

5. Cookies and Local Data

We use essential cookies to maintain your shopping session, preserve cart contents, and remember checkout preferences. You may adjust your browser settings to decline cookies at any time, although doing so may impair some store features.

6. Your Rights & Data Requests

Under CCPA, GDPR, and relevant privacy laws, you possess the right to:

• Request access to the personal data we maintain about you.
• Request correction of inaccurate or incomplete records.
• Request total deletion of your personal data from our systems.

To submit a data access or deletion request, simply email our privacy team at [email protected].

7. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy or our data protection practices, please contact us:

• Store Operator: Columbia Sportswear
• Privacy Email: [email protected]
• Telephone: +1 (800) 622-6953
• Physical Address: 14375 NW Science Park Dr, Portland, OR 97229